Two Scrums Up

FeedForward: Feedback Models for Growth

Sarah Rose Belok & John Ragozzine, Certified Scrum Masters Season 2 Episode 209

What is the right way to engage in feedback conversations? In this episode, John and Sarah Rose challenge traditional, default modes of feedback, including telling it how it is, blaming, and constructive criticism—all of which are unidirectional and assume one “right” answer. Instead, your intrepid hosts guide you out of the binary realm of one truth and walk you step by step through alternative models that contribute to building a feedback culture for growth.

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Referenced this week:

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Show Norms

  • Be transparent about where we're at. Only record show when we're both ready.
  • Tell me where your head is at. This will help us adapt to our moods and tones. 
  •  Share the mic. Push for equity of voice in recording and editing.
  • Respect each other's privacy. 
  • Use 'I'. Avoid broad generalizations.
  • Speak your truth. Stay positive, but honest.
  • Ask WHY. If something's unclear, we push each other to clarify.
  • We make decisions together. Nothing goes live unless we are both happy.
  • We will make mistakes, tell me when so I can learn.

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